Learn from failures by taking time to reflect, foster blameless culture and boost creativity among teams
How did you feel when you made a mistake when you were a kid? How do your team members feel when they are wrong?
Making mistakes is a natural part of learning and growth, both for children and for team members in the workplace. Just as children need guidance and support for when they make mistakes, leaders must take similar steps to help their team members learn from their mistakes and grow professionally.
First step is to take time to reflect on the failures by analyzing what went wrong and what could have been done differently. Leaders should hold themselves and their team members accountable for their actions and decisions, without assigning blame or shame as the focus is not on who is right, but on what is right and what we can learn out of it.
Secondly, leaders can encourage their team members to adopt a growth mindset, seeing mistakes as opportunities for improvement rather than as failures. Just as children need a safe and supportive environment to learn from their mistakes, leaders must create a culture of psychological safety in the workplace where team members feel comfortable admitting mistakes and seeking guidance to improve. Last, but not least, from this safe space, the creativity is increased as people feel encouraged by their leaders to experiment and grow.
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